(Metropolis Group Holdings Ltd) is a media group with a number of media brands which
are shown on its website www.metropolis.co.uk.
Our principal business activities involve the creation and delivery of
information to businesses and consumers through organising events, conferences,
exhibitions, publishing magazines, delivering content digitally through our
websites and by email and the provision of ad hoc marketing services to our
following companies in our group (with company registration number) are data
Group Limited – 02916515
Innovare Media Limited -
MPI Media Limited - 486758
Diamond Publishing Limited
EMAP Publishing Limited -
registered address of all of these companies is 7th Floor, Vantage
London, Great West Road, London TW8 9AG except MPI Media which is Merchants
Hall, 25/26 Merchants Quay, Dublin 8.
respects the privacy of every person for whom we have personal data [“data”]. We
comply with data protection legislation such as the Data Protection Act 1998
and the General Data Protection Regulation which regulates the processing of data
and ensures that your data is processed fairly and lawfully, is kept secure and
only that data necessary for any processing is kept.
This policy summarises
the information we may collect about you and how we may use that data. We
primarily collect data to provide you with services you have requested, to
provide services likely to meet your needs, to improve services provided to you
and to sell advertising space to help us provide many services free of charge. The
policy tells you how we ensure the information we have is kept accurate and how
you can request access, deletion, rectification, restriction, transfer and
withdraw consent (where applicable) and make a complaint.
We have a
number of businesses within the group and each may collect and use data about
you in different ways. In the event that one of those businesses does use data
other than detailed in this policy, it will publish its own policy on its own web
any time without notice so please check back regularly so you are aware of any
found on each business’s website.
1. What Information do we collect and
how is this collected?
collect personal information if we have your permission, or we have reasonable commercial
reasons for doing this, such as collecting information to process event registrations
or to supply you with services. We will only collect the minimum amount of
information we need to do these things.
collect some of the following data such as name, job title, company that
employs you, home post code, email address, birthdate, telephone number,
gender, purchasing preferences and history, content you post on our websites,
and content you read on our websites plus various other data. This data may be
collected when you order a service or product, use our websites (or a third-party
website e.g. to pay for a subscription), post content to our websites, sign up
for a newsletter or subscription, on completion of a survey, questionnaire or
entry to a competition, or by communication to us by email, phone and by other
When you pay
us, we will record details of the financial transaction but do not directly
store your debit or credit card information. Online payments are made through
our websites but are processed securely by a third-party payment provider: we only
store the last 4 digits of your credit card number.
If you use
our website we may record your IP address, registration details and your browsing
history such as the pages you have visited within our sites. The IP address
discloses nothing about you other than the IP address used to access our
website. If you sign up for a newsletter
we may track your response e.g. open a newsletter or click on a link in a
newsletter or the pages you visit.
we keep personal data needed to recruit you, pay you, provide company benefits
and to fulfil our legal obligations.
We do not
share personal data with 3rd parties for marketing purposes, other
than with the direct consent of the individual(s) which may be withdrawn at any
cookies to monitor web usage. Cookies are written to the hard drive of a web
user, they contain no personal information about the website user and only keep
a record of the sites visited and actions on the web site. Some cookies expire after your browser is
closed whilst others stay on your hard drive. They are of standard use across
many websites. We use them on an aggregated information basis and to assess
your areas of interest – they are used to identify the number of unique visitors
to a site, to improve further web visits (store preferences, user name and
passwords so you don’t need to reinput every time you visit) and to improve the
user experience for you by, amongst other things, providing content based on
browsers offer you ways to control or block cookies should you wish to. These
browser controls will usually be found in the “options” or “preferences” menu
in your toolbar. The “help” portion of the toolbar on most browsers will tell
you how to stop or manage cookies. Note that should all cookies be rejected we
are unable to match site content appropriate to the preferences given to us by
previous visits and you will not be able to fully utilise all of the web site
features. For further information on cookies visit
aboutcookies.org or the Information Commissioner's webpage on cookies
3. Legal basis for processing data
legal bases are used which depend upon the purpose for processing your data.
· When data is provided when purchasing
a product or service under a contract with you we process your data under
contract necessity with the data being needed to fulfil the contract.
· When you sign up for a newsletter, an
event or magazine subscription we process your data under consent
· Any additional processing i.e.
sharing data with third parties, marketing to you on behalf of third parties is
done through either consent or legitimate interest (you are provided with
useful information by us in exchange for supplying your information (including
personal data) and the relationship between us is balanced in your favour. You
have the choice to opt out of processing under this basis).
· When you pay us, or we pay you, we only
keep data as long as it is necessary to comply with the law.
4. Use of personal data
We will only
use personal information for the purpose it was collected. Should we ever wish to use it for another
purpose we will contact you first asking you for your consent. We primarily use
data to communicate with you, deliver the service you have requested, or
services that might interest you (subject to your right to opt out with the
details on how to do this found on each business website), to renew a
subscription, improve our service, to verify your identity when taking payment
or to meet legal, regulatory and compliance requirements.
from time to time we may use some elements of the data you supply to target the
messages we send you. For example, we
may use your location to send you information about an event which is happening
in the same country, or we may use your company type or job title to send you a
relevant news story. We do not use this
information to make automated decisions.
5. How long do we keep your data for?
Data is not kept
any longer than is required for the purposes of the processing or to comply
with the law. As we collect data for many different purposes there is not a
single retention period for all data. We instead carefully assess the length of
time to retain data according to the processing purpose and to comply with our
legal obligations. When data is no longer required for the purposes of the
processing it is securely removed from our systems.
6. Security & Confidentiality
takes commercially reasonable physical, technical and administrative measures
to protect personal information from theft, misuse or accidental destruction
and to keep it confidential. We aim to protect personal information but cannot
provide a 100% guarantee of security.
All employees and data processors (third parties who process data on our
behalf) who access your data are obliged to keep the information confidential
and secure and not to use it for any other purpose other than that they are
contracted to carry out for us.
7. Transfer of data to third parties
We may use
third party providers e.g. for web site hosting, web maintenance, email
alerting, subscription fulfilment and taking payment. We share information with
these third party to provide these services. We collect broad statistical anonymised
information on an aggregate basis, which doesn’t identify you personally, which
we may provide to third parties to sell advertising. This allows us to provide
content free of charge. We will also
share data with public or regulatory authorities where required by law or to
enforce our terms of service. We take
reasonable commercial steps to ensure that your data is kept secure and
confidential by any third party, is deleted when not needed for the purpose it
was given, that their data privacy policies protect your data and that they
only process your data on our instruction. We do not sell or rent your personal
data, although we may transfer, sell or assign your data outside of our group
to a third party if we merged, sold or reorganised all, of part, of the group. Your
data will be processed fairly, lawfully and securely in the UK and will only be
transferred outside of the European Union when there is protection in place for
your rights and when the data will be kept secure.
8. Withdrawal of consent
When you have
provided consent, if you should wish to withdraw that consent, you can let us
know by sending an email (details provided on the business website) or by
emailing email@example.com we will remove your data from our
9. Restriction of liability
link to other websites. Metropolis is not responsible for the privacy policies
of those websites nor does it have or accept any liability for their content.
10. Legal information and how to
You have the
right to see, erase and correct data we hold, the right to restrict the
processing we do, and the right to object to it and to have your data transferred
to a third party. If you wish to do any of these things or have any questions
about how we use your data, or wish to make a complaint about any privacy
issues, please contact the Group Data Privacy Lead – Richard Hutchinson at firstname.lastname@example.org or write to him at :
Group Data Privacy Lead
Great West Road
London TW8 9AG
will be dealt with and responded to within a reasonable period, and no longer
than 30 days. If you are not satisfied with the way your request was handled
you have the right to lodge a complaint with the supervisory authority –
details of which are given below:
Telephone: +44 303 123 1113